I thought I’d share this wonderful quote from Michel Foucault (courtesy of John Shotter) which, for me, explains what “reflexivity” is brilliantly!

People know what they do; they frequently know why they do what they do; but what they don’t know is what what they do does.

This is in a great new book by John Shotter called “Getting It: Withness-Thinking and the Dialogical… in Practice“.

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